Faqs

1. How do I choose the right size?
To select the perfect size, please refer to the size guide available on each product page. If you have any questions or need assistance, feel free to reach out to our customer service team.

2. What is your return policy?
We offer a hassle-free 30-day return and exchange policy. If you are not completely satisfied with your purchase, you can request a return or exchange within 30 days of receiving your item. Please ensure the item is unused and retains the original tags and packaging.

3. Do you ship internationally?
Yes, we ship globally! Shipping costs and estimated delivery times will be displayed at checkout and may vary based on your location.

4. How long does it take to process an order?
Orders are typically processed and shipped within 1-3 business days. You will receive a confirmation email along with tracking information to keep you updated on your order status.

5. What payment methods do you accept?
We accept a variety of payment options, including credit cards, debit cards, and online platforms like PayPal. You can choose your preferred method at checkout.

6. How can I contact customer service?
You can reach us via email at [email protected] or through our online customer service chat. Our team is here to assist you and will respond as quickly as possible.

7. Do you offer gift cards?
Yes, we offer electronic gift cards! You can purchase one during checkout and send it directly to your desired recipient.

8. Do you offer discounts on your products?
We periodically run promotions and discounts. To stay updated on the latest offers, subscribe to our newsletter or follow us on our social media channels.

9. How do I track my order?
After your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to check the status of your order on the shipping company’s website.

10. What if I have special requirements for the product?
If you have any specific requirements or customization needs, please note them when placing your order, or contact our customer service team as soon as possible after confirming your order. We will do our best to accommodate your requests.